To schedule an appointment please call our office – (360) 733-4800, select option 3
Planning your visit with us:
- MAKING APPOINTMENTS: Appointments may be scheduled by calling the office during normal business hours. We do appreciate a call if you are unable to keep an appointment at least 24 hours in advance.
- PRIOR AUTHORIZATIONS AND REFERRALS: If your insurance requires a prior-authorization or referral please be sure to secure this prior to your appointment. If you are unable to do so, we will have a waiver for you to sign.
- APPOINTMENT DAY: Please plan to arrive on time for your appointment and check in with the receptionist.
- If you are a new patient please download our registration form and health history form below. New patients have the option to have a New Patient package sent to them in order to complete the medical history and registration forms. These forms can be mailed back in or brought to your appointment.
- Please have picture identification at the initial visit and insurance cards at every visit to ensure that we have the most up to date information.
- LATE ARRIVALS: We request that you arrive on time. If you think you will be late, please give us a call. If you arrive 15 minutes late we may need to reschedule your appointment to a later time or date as our schedule will allow.
- NO SHOW/CANCELLATION FEE: We hope that you keep your scheduled appointments. As a courtesy to all patients we do have an automated phone reminder system that calls the day prior. If you cancel less than 24 hours prior to your appointment or no-show for your appointment we may apply a $25 fee.
- REFRACTIONS: A refraction is a test to determine your visual acuity and from which your doctor determines your glasses prescription (if desired). Your doctor will most likely want to obtain a refraction as part of your complete exam. The refraction helps the doctor asses the overall health of your eyes and will address any changes in visual acuity. Medicare and many other commercial plans do not pay for refractions. You will not be automatically charged for the refraction. However, if you desire to update your glasses prescription, please be prepared to pay for the refraction on the day of your exam.
